Privacy Policy

Last Updated: March 2026

Pearl Nest Estates ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for property sales, rentals, and bookings similar to Airbnb.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and identification details.
• Account Information: Login credentials and user preferences.
• Property Data: Listings, images, descriptions, pricing, and booking details.
• Payment Information: Billing details processed through secure third-party providers.
• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Interaction with the app, search history, and booking behavior.

2. How We Use Your Information

We use your data to:

• Provide and manage our services
• Process bookings and transactions
• Improve user experience
• Communicate updates and support messages
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We may share your data with:

• Property owners or renters for booking purposes
• Payment processors for secure transactions
• Service providers that help operate our platform
• Authorities when required by law

4. Data Retention and Deletion

Pearl Nest Estates retains user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Information: Stored for the duration of your account's existence.
• Inactive Accounts: If your account remains inactive for a continuous period of 8 months, your account and associated personal data will be automatically deleted.
• Transaction and Booking Data: Retained for up to 7 years for legal, tax, and audit purposes.
• Support Communications: Retained for up to 12 months after resolution.
• Usage and Analytics Data: Retained for up to 24 months in anonymized or aggregated form.

Account Deletion:

• You may request account deletion at any time.
• Upon deletion, your personal data will be permanently removed or anonymized, except where retention is required by law.
• If your account is automatically deleted due to inactivity (8 months), all associated personal data will also be deleted.
• A confirmation of data deletion will be sent to your registered email address.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Request a copy of your data

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services.

8. Third-Party Services

Our platform may contain links to third-party services. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

Pearl Nest Estates
Email: pearlnestestates@gmail.com
Phone: +256- 778 632307
Website: www.pearlnestestates.com